Terms & Conditions

Last updated: June 2, 2025

Welcome to Mavix AI. By accessing or using our services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Services

Mavix AI provides AI-powered receptionist, follow-up calling, and automation services designed to improve lead capture, client communication, and operational efficiency. These services are offered through voice AI technology and automated workflows.

2. Eligibility

You must be at least 18 years old and authorized to act on behalf of a business to use our services.

3. Payment & Subscription

Access to Mavix AI services may require a subscription or one-time fee. All fees are billed according to the pricing agreement provided and must be paid in full to maintain access.

4. Service Availability

We aim to provide 24/7 service, but we do not guarantee uninterrupted or error-free operation. We may perform maintenance or updates as needed, which could temporarily affect service availability.

5. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

6. Use Restrictions

You agree not to use our services for illegal or abusive purposes, including spam calls, fraud, harassment, or misleading representations.

7. Intellectual Property

All content, branding, and technology associated with Mavix AI are the intellectual property of Mavix AI and may not be copied, modified, or used without written permission.

8. Termination

We reserve the right to suspend or terminate your access to our services at any time, for any reason, including violation of these terms.

9. Limitation of Liability

To the maximum extent permitted by law, Mavix AI is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. You will be notified of significant changes, and continued use of the service means you accept the updated terms.