Privacy Policy

Last updated: June 2, 2025

We care about your privacy. This policy explains how Mavix AI collects, uses, and protects your data.

1. What We Collect

We collect information that you or your customers provide when using our services, including:

Business name and contact info, customer call data (such as name, phone number, and inquiry details), appointment and communication preferences.

2. How We Use It

We use your information to:

Deliver our AI receptionist and automation services. Communicate with you regarding service updates or support. Improve and optimize our systems and customer experience.

3. Data Sharing

We do not sell or rent your information. We may share data with trusted third-party platforms (like CRMs or SMS services) as needed to deliver our services.

4. Data Security

We take reasonable precautions to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure.

5. Your Rights

You have the right to access, update, or request deletion of your personal data. To do so, contact us at [email protected].

6. Cookies and Tracking

Our website may use basic cookies to improve functionality and understand usage patterns. You can disable cookies in your browser settings if desired.

7. Policy Updates

We may update this Privacy Policy periodically. Continued use of our services after changes are made implies acceptance of the updated policy.